If you are not completely satisfied with your INSIDERS1 order, you may return it within 30 days of purchase for a full-credit exchange of any Insiders1 product of equal value (online orders only, excludes “FINAL SALE” merchandise).
All items must be unworn or unused.
INSIDERS1 will not accept any returns without the original receipt/packing slip, or any returns after the 30 day expiration.
Please contact INSIDERS1 via email or phone with any exchange requests. INSIDERS1 will send you a return/exchange form and advise you of how to process your exchange. In most cases, the customer will be asked to mail their return to INSIDERS1 along with the completed return/exchange form (INSIDERS1 is NOT responsible for any return shipping charges or if the package is lost en route by your chosen shipping provider) INSIDERS1 offers free ground shipping on the new item.
INSIDERS1 and INSIDERSNY Inc observe strict privacy policies and will not share any of your private information with a third party except in the instance of procuring and/or processing payment.